Privacy Policy

At AutoCL, we understand that your resume and career information are sensitive and personal. We've built our service with privacy and security as core principles.

Key points about our privacy practices:

• We only collect data necessary to provide our service
• We never sell your personal information to third parties
• We don't use your resumes or cover letters to train AI models
• You control your data and can delete it at any time
• We use industry-standard encryption to protect your information

This policy applies to our website (auto-cl.com), browser extension, and all related services.

We collect different types of information to provide and improve AutoCL:

Information You Provide

When you create an account or use our service, you provide:

• Account information: Name, email address, password
• Profile information: Optional details like job title, industry, location
• Resume content: Your work history, education, skills, and other career information
• Job descriptions: Information about positions you're applying for
• Generated content: Cover letters and other documents you create
• Payment information: Billing address and payment method details (processed securely by Stripe)
• Communications: Messages you send to our support team

Information We Collect Automatically

When you use AutoCL, we automatically collect:

• Usage data: Features you use, pages you visit, time spent on the platform
• Device information: Browser type, operating system, device model
• Log data: IP address, access times, error logs
• Location data: Approximate location based on IP address
• Cookies and similar technologies: See our Cookies section below

Information from Third Parties

If you sign up using a social login (Google, Facebook), we receive basic profile information like your name, email, and profile picture from that provider.

We use your information to provide, improve, and protect AutoCL:

To Provide Our Service

• Generate personalized cover letters using AI
• Store and manage your documents
• Process your subscription and payments
• Provide customer support
• Send service-related notifications

To Improve Our Service

• Analyze usage patterns to enhance features
• Fix bugs and technical issues
• Develop new features and improvements
• Conduct research and analytics

To Communicate With You

• Send important updates about your account
• Respond to your questions and requests
• Send marketing emails (with your consent - you can opt out anytime)
• Request feedback on our service

To Ensure Security and Compliance

• Prevent fraud and abuse
• Enforce our Terms of Service
• Comply with legal obligations
• Protect our rights and property

Important: We do not use your resumes, cover letters, or job descriptions to train our AI models. Your content is processed to generate your personalized documents, but it's not used to improve our AI for other users.

We don't sell your personal information. We only share your data in limited circumstances:

Service Providers

We work with trusted third-party companies that help us operate AutoCL:

• Stripe: Payment processing
• Cloud hosting providers: Data storage and infrastructure
• Email service providers: Transactional and marketing emails
• Analytics providers: Usage analytics (Google Analytics)
• Customer support tools: Help desk and support tickets

These providers are contractually obligated to protect your data and can only use it to provide services to us.

Legal Requirements

We may disclose your information if required by law, such as:

• Responding to subpoenas, court orders, or legal processes
• Complying with government or regulatory requests
• Protecting our rights, property, or safety
• Investigating fraud or security issues

Business Transfers

If we're involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before your data is transferred and becomes subject to a different privacy policy.

With Your Consent

We may share your information for other purposes with your explicit consent.

We never sell your data: We have not and will not sell your personal information to third parties for marketing or any other purpose.

You have control over your personal information. Depending on your location, you may have the right to:

Access Your Data

Request a copy of the personal information we hold about you. You can view most of your data directly in your account settings.

Correct Your Data

Update or correct inaccurate information. You can edit your profile and content directly in your account.

Delete Your Data

Request deletion of your personal information. You can delete your account and all associated data through your account settings.

Export Your Data

Download your data in a portable format. Contact us at privacy@auto-cl.com to request a data export.

Opt Out of Marketing

Unsubscribe from marketing emails by clicking the unsubscribe link in any email or updating your preferences in account settings.

Withdraw Consent

If we process your data based on consent, you can withdraw it at any time.

To exercise these rights, contact us at privacy@auto-cl.com. We'll respond within 30 days.

We take security seriously and use industry-standard measures to protect your information:

Technical Safeguards

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Secure infrastructure: We use reputable cloud providers with SOC 2 compliance
• Access controls: Limited employee access with multi-factor authentication
• Regular backups: Automated backups to prevent data loss
• Security monitoring: 24/7 monitoring for suspicious activity

Organizational Safeguards

• Regular security audits and penetration testing
• Employee training on data protection
• Incident response procedures
• Vendor security assessments

While we implement strong security measures, no system is 100% secure. You're responsible for keeping your password confidential and notifying us of any suspected security breaches.

We retain your information for as long as necessary to provide our service and comply with legal obligations:

• Active accounts: We keep your data while your account is active
• Deleted accounts: Most data is deleted within 30 days of account deletion
• Backup copies: May persist in backups for up to 90 days
• Legal requirements: Some data may be retained longer if required by law (e.g., financial records for 7 years)
• Anonymized data: We may retain anonymized analytics data indefinitely

We use cookies and similar technologies to improve your experience and analyze usage:

Types of Cookies We Use

• Essential cookies: Required for the service to function (authentication, security)
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how you use AutoCL (Google Analytics)
• Marketing cookies: Track ad performance and conversions (with your consent)

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality. To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

AutoCL uses artificial intelligence to generate cover letters. Here's how AI interacts with your data:

How Our AI Works

• Your resume and job description are processed by our AI to generate personalized cover letters
• Processing happens in real-time and is specific to your request
• Generated content is stored in your account for your access

What We Don't Do

Your content is private: We do not use your resumes, cover letters, or job descriptions to train, improve, or fine-tune our AI models. Your data is processed solely to provide the service to you and is not shared with AI providers or used to benefit other users.

AutoCL is operated from the United Kingdom, but we serve users worldwide. Your information may be transferred to and processed in countries other than your own.

When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions for data transfers to approved countries
• Other legally approved transfer mechanisms

By using AutoCL, you consent to the transfer of your information to the UK and other countries where we operate.

AutoCL is intended for users aged 13 and older. We don't knowingly collect information from children under 13.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@auto-cl.com. We'll promptly delete the information.

Users between 13 and 18 should have parental permission before using AutoCL.

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Your CCPA Rights

• Right to know: What personal information we collect, use, and share
• Right to delete: Request deletion of your personal information
• Right to opt-out: Opt out of the sale of your information (we don't sell data)
• Right to non-discrimination: We won't discriminate against you for exercising your rights

Categories of Information We Collect

In the past 12 months, we've collected:

• Identifiers (name, email, IP address)
• Commercial information (subscription details, payment history)
• Professional information (resume content, work history)
• Internet activity (usage data, browsing behavior)
• Geolocation data (approximate location)

We do not sell personal information: We have not sold personal information in the past 12 months and will not sell it in the future.

To exercise your CCPA rights, contact us at privacy@auto-cl.com or call us (if we provide a phone number in the future).

If you're in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

We process your data based on:

• Contract: To provide our service as agreed in our Terms
• Consent: When you give us permission (e.g., for marketing emails)
• Legitimate interests: To improve our service, prevent fraud, and ensure security
• Legal obligation: To comply with laws and regulations

Your GDPR Rights

• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

To exercise your rights or file a complaint, contact us at privacy@auto-cl.com. You also have the right to lodge a complaint with your local data protection authority.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

When we make significant changes, we'll notify you by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in our service

The "Last updated" date at the top shows when the policy was last revised. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We'll respond to your inquiry within 30 days. For urgent security matters, please mark your email as "URGENT" in the subject line.